Before you start, please make sure:
You have your new Account Number. Contact your Branch to obtain your new Account Number
Your email address and mobile phone number is updated with the bank for easy sign up
- Signing up your Online Banking account will only take a few minutes.
- Your authentication codes will be sent to your valid Mobile Phone number and email address.
- In case you are locked out you can either wait for 24 hours or call the helpline (+233-302-213565) or go to the branch for your account to be reset.